Flowers Upper Clapton Accessibility Commitment Statement
Our Accessibility Pledge at Flowers Upper Clapton
At Flowers Upper Clapton, we believe everyone in Upper Clapton should be able to order flowers easily and confidently, regardless of ability. We are dedicated to providing an accessible online experience for all customers, ensuring that everyone can browse, select, and purchase Flowers Upper Clapton online without encountering barriers.
WCAG 2.1 AA Compliance
Our website has been developed with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards as our benchmark. This internationally recognised framework helps us deliver web content that is perceivable, operable, understandable, and robust for a diverse audience. Flowers Upper Clapton continually reviews and updates website features and content to make certain they adhere to these requirements. Achieving and maintaining WCAG 2.1 AA compliance reflects our ongoing commitment to making the digital flower ordering process accessible to all in our community.
Compatibility with Assistive Technologies
Flowers Upper Clapton's website is fully compatible with widely used screen readers and other assistive technologies. This ensures users relying on such tools can navigate every page, use all ordering features, and access essential product and delivery information. We use semantic HTML and descriptive attributes to provide meaningful experiences for customers who use these technologies, making the path to ordering Flowers Upper Clapton seamless for everyone.
High Contrast and Clear Design
Understanding the diverse needs of our customers in Upper Clapton, we have prioritised high contrast and clear visual design throughout our site. Text and background colours are selected to meet high contrast guidelines, improving readability for users with low vision or colour perception differences. Fonts are chosen for their clarity, and the layout is designed to be straightforward, supporting users who require accessible, distraction-free browsing when ordering flowers online.
Ongoing Evaluation and Improvement
Accessibility at Flowers Upper Clapton is an ongoing process. We regularly assess the website’s performance, test with various assistive tools, and update features to keep pace with best practices and evolving technologies. Feedback from customers is a vital resource that helps us identify areas for further improvement, ensuring our online flower shop remains accessible and user-friendly for everyone.
Contact Us with Accessibility Concerns
If you have difficulty using any part of the Flowers Upper Clapton website, experience barriers when ordering flowers online, or wish to provide suggestions on how we can better serve your needs, we want to hear from you. Your input is greatly valued, and we are committed to making necessary changes that benefit all customers. Please use our contact form on the website to let us know about any accessibility issues or experiences. We endeavour to respond promptly and to address any concerns, as part of our broader mission to support every Upper Clapton customer in ordering Flowers Upper Clapton with ease.
